Privacy Policy
This Privacy Policy describes how Amy Tourte LLC, doing business as Alette ("we," "us," or "our"), collects, uses, and protects your personal information when you use the Alette web application (myalette.app), mobile application, and related services (collectively, the "Service"). Our marketing website is located at alettemediation.com. Both are operated by Amy Tourte LLC. By using the Service, you agree to the practices described in this policy.
We understand that you are using Alette during a sensitive and personal time. Privacy and discretion are foundational to everything we build. The information you enter — finances, parenting arrangements, property — is among the most personal data a person can share. We treat it accordingly.
1. Information We Collect
1.1 Information You Provide
Account Information. When you create an account, we collect your email address. We do not collect your name unless you choose to provide it.
Preparation Data. You may enter information related to your mediation preparation, including financial details, property information, parenting considerations, and related notes. This information is stored to help you organize and prepare for mediation.
Documents. You may upload or identify documents relevant to your mediation preparation. Document metadata (names, categories, status) is stored within the Service.
1.2 Information Collected Automatically
Usage Data. We may collect basic usage information such as app opens, feature usage, and error logs to improve the Service. This data is not linked to your preparation content.
Device Information. We may collect device type, operating system version, and app version for compatibility and troubleshooting purposes.
1.3 Information We Do Not Collect
We do not collect location data, contacts, photos (unless you explicitly upload a document image), microphone or camera data, browsing history, or advertising identifiers.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service; to authenticate your identity and secure your account; to communicate with you about service updates or support requests; to generate anonymized, aggregated insights to improve the product (no individual data is shared or sold); and to comply with legal obligations.
We do not use your data to serve advertisements, build marketing profiles, or train machine learning models.
3. How We Store and Protect Your Information
Infrastructure. Your account and preparation data are stored using Supabase, a secure cloud database platform with encryption at rest and in transit. Our application is hosted on Vercel.
Authentication. We use Supabase Authentication with email-based one-time passwords (OTP). A one-time code is sent to your email address each time you sign in; we do not store passwords. OTP emails are delivered via Resend, a transactional email service.
Discretion by Design. Authentication sessions are not shared across devices. We do not display sensitive content in push notification previews. The app is designed with the assumption that someone other than you may see your screen at any time.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with service providers who process data on our behalf under contractual obligations to protect it. These providers include Supabase (database and authentication), Vercel (web hosting), and Resend (transactional email delivery). We may also share information when required by law, regulation, or legal process, or to protect the rights, safety, or property of Amy Tourte LLC, our users, or the public.
If you are a mediator-invited user, your mediator may have access to session scheduling information. Your substantive preparation data is never shared with your mediator or any other party through the Service unless you explicitly choose to share it (for example, by downloading and sending your case file).
5. Your Rights and Choices
Access and Correction. You can view and edit all of your preparation data directly within the app at any time.
Data Export. You can download a PDF summary of your case file from the Preparation tab.
Data Deletion. You can reset all preparation data from Settings. To delete your account entirely, contact us at hello@amytourte.com and we will remove all associated data within 30 days.
6. Children's Privacy
Alette is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
7. State-Specific Privacy Rights
California Residents (CCPA/CPRA). You have the right to know what personal information we collect and how it is used, request deletion of your data, opt out of the sale of personal information (we do not sell your data), and not be discriminated against for exercising these rights.
Colorado Residents (CPA). You have the right to access, correct, and delete your personal data, and to opt out of targeted advertising (we do not engage in targeted advertising).
Texas Residents (TDPSA). You have the right to access, correct, delete, and obtain a copy of your personal data, and to opt out of the sale of personal data and targeted advertising.
To exercise any of these rights, contact us at hello@amytourte.com.
8. Data Retention
We retain your account and preparation data for as long as your account is active. If you delete your account, we will remove your data from our active systems within 30 days. Backup copies may persist for up to 90 days before being permanently deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the app and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, contact us at:
Email: hello@amytourte.com
Marketing: alettemediation.com
Application: myalette.app